Privacy Policy

Last updated: April 1, 2026

1. Who We Are

PawTrek is operated by Big Bespoke LLC (“we,” “us,” “our”). PawTrek is a mobile and web application for law enforcement K9 handlers to document deployments, training sessions, and related activities.

2. Information We Collect

Account Information: Name, email address, rank, badge number, agency name, jurisdiction (state, county, federal circuit). Provided during registration.

K9 Information: Dog name, breed, date of birth, specialty, scent list, certifications, medical records. Provided by the handler.

Report Data: Deployment logs, training records, activity logs, care time records, narratives, GPS tracks, weather data, photos. Created by the handler during normal app use.

Audio Data: Voice recordings captured during ambient capture mode. Audio is streamed to Deepgram for speech-to-text transcription and stored temporarily in device storage. Audio files may be uploaded to Firebase Cloud Storage for batch transcription and forensic record purposes. Audio is never used for AI model training.

Device Information: Operating system, device model, app version, crash reports (via Firebase Crashlytics). Used for debugging and improving app stability.

Location Data: GPS coordinates captured during deployments and training sessions, with handler permission. Used for track recording, map display, and automatic location fields on reports.

3. How We Use Your Information

• To provide the PawTrek service: report generation, case law citations, GPS tracking, court packet generation.
• To process AI-generated narratives via xAI (Grok API). Your report data is sent to xAI for narrative generation. xAI does not train on API data.
• To transcribe voice recordings via Deepgram. We opt out of Deepgram's model improvement program (mip_opt_out=true). Audio is processed and immediately deleted by Deepgram.
• To send notifications about certification expirations, report reviews, and system updates.
• To process subscription payments via Stripe.
• To improve app stability via crash reporting (Firebase Crashlytics).

4. AI Data Governance

xAI (Grok): Used for narrative generation, field extraction, and chat assistance. xAI does not train on API inputs or outputs. Data is auto-deleted within 30 days. xAI holds SOC 2 Type 2 certification and is GSA-approved for government use.

Deepgram: Used for speech-to-text transcription. We set mip_opt_out=true on every API call to prevent handler audio from entering any training data. When opted out, audio is processed and immediately deleted. Deepgram holds SOC 2 Type II certification.

No handler audio, transcript content, or report data enters any AI training pipeline.

5. Data Storage & Security

All data is stored in Google Firebase (Firestore, Cloud Storage, Authentication) in the us-central1 region. Data is encrypted at rest and in transit. Authentication requires multi-factor authentication. Sessions expire after 30 minutes of inactivity per CJIS Security Policy v6.0 guidelines.

6. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• xAI: Report data for AI narrative generation (not retained for training).
• Deepgram: Audio for speech-to-text (immediately deleted after processing).
• Stripe: Payment processing (name, email for billing).
• Firebase/Google Cloud: Infrastructure provider (data storage, authentication, hosting).
• Your agency supervisors: If you submit a report for supervisor review, the reviewing supervisor can see that report.

7. Data Retention

Report data (deployments, training logs, activity records) is retained as long as your account is active. Deployment records are considered legal records and are retained for the duration required by your agency's records retention policy. You may request data export or account deletion by contacting us.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting alexi@pawtrek.app. You may export all your data from the app at any time via Settings → Export My Data.

9. Contact

Alexander Derkatsch
Big Bespoke LLC
Email: alexi@pawtrek.app
Phone: +1 (609) 815-0257